Acquiring bank: An acquiring bank provides merchants with Internet Merchant Accounts.

Active Server Page (ASP): An HTML page that contains embedded scripts. ASPs are especially useful for storing and retrieving information in an online database.

Administrative FTP: A type of FTP access that allows someone with your administrator username and password to have complete access to your Web server’s files through an FTP client.

Administrator: The individual responsible for administering and maintaining your Virtual Server. As the owner of the BLUEHILL.com NT Solution, this individual should be yourself or someone you’ve designated to act in this role.

Aliasing (redirecting): The redirecting of email from one address to another address or multiple addresses. Aliases are typically used in place of actual addresses that are long or subject to change. Aliases also allow you to create a larger, more professional company image.

Anonymous FTP: A type of FTP access that allows a person to connect to your Web server with an FTP client and retrieve files from the c:\webserver\username\htdocs\anonftp directory of your Web server without the need for a username and password. Optionally, anonymous FTP can be configured to allow users to send files to your Web server on a directory-by-directory basis.

Auto-Responder: An automated program on your BLUEHILL.com NT Solution that can be configured to return a prewritten response to all mail sent to a particular email alias.

Autoreply Message: A pre-written email response triggered by an Auto-Responder.

Bounced Message: A returned, undeliverable email message.

Certification Authority: A “trusted third-party” organization which is used to confirm the relationship between a party to the https transaction and that party’s public key.

Digital Certificate or Digital ID: Used to present credentials online, Digital Certificates are issued by companies that act as “trusted third parties.” A Digital Certificate is digitally “signed” by a certification authority so that none of the details can be changed without invalidating the signature.

Directory: A directory can contain a collection of files, other directories, or both.

Domain name: A name that resolves or points to an IP address. Domain names are used to more easily identify a computer on the Internet.

Download: To retrieve a file from an online service such as your NT server.

Email (Electronic Mail): An Internet service that allows you to send and receive messages from one computer to another. All of the email services for your BLUEHILL.com system are handled on your NT IMail Server.

Email Account: Allows a user to receive and store email messages on a BLUEHILL.com NT Solution. These messages then can be retrieved, read, forwarded, replied to and deleted through an email client program.

Email Address: A unique address that allows email messages to be sent to or retrieved from an email account. Email addresses consist of a username, an @ symbol, and a domain name.

Email Client: A program that can retrieve email from an email account, allowing a user to read, forward, delete, and reply to email messages.

Encryption: The process of scrambling a message for secure transaction.

FTP (File Transfer Protocol): A resource for transferring files between a server and a client across an Internet connection.

FTP Client: A program that uses FTP to connect to a server and transfer files to and from the server.

HTML (HyperText Markup Language): a language that is used to create documents for the World Wide Web. HTML documents are also called Web pages, and are easily formatted by a Web browser for quick display.

http (HyperText Transfer Protocol): The protocol that makes it possible for Web browsers and Web servers to communicate with one other, HTTP is used between a Web browser and a server to request a document and transfer its contents. The specification is maintained and developed by the World Wide Web Consortium.

https: https is ordinary http exchanged over an SSL-encrypted session.

IMAP (Internet Message Access Protocol): A mail protocol that allows an email client to retrieve copies of email messages, yet still store them on your NT server until you delete them. By default, IMAP clients download only the header information of new messages and then download copies of the messages themselves upon request.

Internet Merchant Account (IMA): An Internet Merchant Account enables a merchant to accept credit cards over the Internet. IMAs can be obtained through an acquiring bank.

IP Address: A numerical address that identifies a computer on the Internet. It takes the form of four numbers, up to three digits each, separated by periods. Your BLUEHILL.com NT Solution has one IP addresses, one for both your mail server and one for your NT Web server.

Logging In: The process of identifying yourself to your BLUEHILL.com NT Solution through a username and password.

Merchant: A merchant is any person or business that accepts credit cards over the Internet.

ODBC Driver: An ODBC driver acts as a “translator” between an application and a database.

Open Database Connectivity (ODBC): A protocol developed by Microsoft that allows applications to interact seamlessly with databases.

Parent Directory: A directory that contains other directories.

Password: A security measure to prevent other people from accessing your BLUEHILL.com NT Solution without your permission. Only someone who knows the correct username and password can administer your NT web server.

POP (Post Office Protocol): A mail protocol that allows an email client to retrieve email messages from the mail server. Mail is held until the account is accessed, at which time the mail is transferred to the user’s computer and deleted from the mail server.

Private Key: The part of a key pair that is kept secret and is used only by its owner. This is the key used for decrypting messages and for making digital signatures.

Protocol: A protocol is an algorithm, or step by step procedure, carried out by more than one party. Examples are network protocols, in which the steps are intended to ensure reliable transmission of information, or cryptographic protocols, in which the aim is to maintain some form of security relationship between the parties.

Public Key: The part of a key pair that is widely distributed, and is not kept secure. This is the key used for encryption (as opposed to decryption) or for verifying signatures.

Redirecting: See Aliasing.

Shopping cart: A shopping cart is an online catalog that allows a shopper to add items to a virtual basket, or cart. A running total is kept as the shopper adds and removes items from the cart.

SMTP (Simple Mail Transfer Protocol): A method for sending mail from an email client through your Unix mail server to a recipient, or from your mail server to another destination on the Internet.

Spam: Unsolicited commercial email, usually sent indiscriminately in large amounts, to discussion groups or subscriber bases. The BLUEHILL.com Service Agreement strictly prohibits “Spamming,” the process of sending unsolicited email.

Spam Relay: The practice of sending large amounts of unsolicited email through someone else’s outbound mail server (see section 14).

SSL (Secure Socket Layer): A protocol developed by Netscape for transmitting data via the Internet, in order to protect the data from being intercepted by someone other than the intended viewer. SSL works by using a private key to encrypt data that’s transferred over the SSL connection. Both Netscape Navigator and Internet Explorer support SSL. It is often used to securely transfer credit card numbers and other sensitive information. By convention, Web pages that require an SSL connection start with https rather than http.

Subdirectory: A directory within another directory.

UNIX: An operating system specifically designed to facilitate multiple users and networking.

User’s Email Account: Any email account on your BLUEHILL.com NT Solution other than the Primary email account.

URL (Uniform Resource Locator): An address that identifies a specific file on the Internet. URLs follow a standardized format that consists of a protocol type, a domain name or IP address identifying the computer that contains the file, and a path to the file.

Username: A name given to your BLUEHILL.com NT Solution so that the physical machine it resides on can identify it. You enter this username when logging in.

VeriSign: VeriSign is the dominant certification authority on the Internet at the present time.

Virtual server: A directory on a server that has its own Internet address and appears as a standalone server to outside users.

Web browser: A program that allows you to view files on a Web server from your computer.

Web server: A computer connected to the Internet that stores files and makes them available to the public.

Web site: A collection of linked files on a Web server.